Contact availability: The email addresses below have been confirmed for use. Test delivery again after the site is deployed to production.
Use this page to contact HIVMingle about factual corrections, editorial feedback, privacy requests, accessibility issues, or general questions about the website.
Before sending a message
- For a factual correction, include the page URL, the statement at issue, and a reliable source.
- For a privacy request, state your country or region and the type of request.
- For an accessibility issue, include the device, browser, and assistive technology used if possible.
- For a technical problem, include the page URL and a screenshot that does not reveal sensitive information.
Do not send sensitive information
Do not send medical records, laboratory results, dating-account passwords, payment details, government identification numbers, or emergency information. HIVMingle is not a healthcare provider, dating-account support service, or emergency service.
Contact method
General questions: contact@hivmingle.com
Privacy requests: privacy@hivmingle.com
PositiveSingles account and billing support
HIVMingle cannot access or manage PositiveSingles accounts, payments, messages, profiles, or refunds. Contact PositiveSingles through its own support channels for those issues.